The Supreme Court Verdict has made clear that residents are no more required to link their Aadhaar details with their digital wallets, bank accounts, and mobile numbers. However Aadhaar continues to remain valid identity and address proof document, but it is no more mandatory to furnish Aadhaar while opening bank accounts, for mobile wallet, or while taking new mobile number.
This verdict of The Supreme Court have given the citizens relief from mandatory requirement of Aadhaar. So after this verdict if you are seeking for the help on how to delink Aadhaar from your Paytm Account, then here we have complete process which will guide you on how to delink Aadhaar from your Paytm Account.
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Steps on Delink Aadhar from Paytm Account
To remove aadhaar from Paytm Account Dial 01204456456 Paytm Customer Care Number
Select the Language as per your preference
Dial the option as per voice instructions to talk to Customer Care.
Once your call gets connected with Paytm Customer Care Executive, just request them that you want to delink or unlink your Aadhaar Number from your Paytm Account.
Paytm Customer Care will take your Aadhaar Delinking Request and in few moments you will receive email from Paytm regarding delinking of Aadhaar from your Paytm Account.
The Email will be like “Dear Customer, in order to process your request, we need you to send us a clear picture of your updated Aadhaar card for validation purpose. Request you to share the same with us.”
So you will have to reply to that email by uploading your Aadhaar Scanned Copy.
Once you respond to that email with your Aadhaar Scanned Copy, you will get revert back confirmation email saying “your Aadhaar details will be delinked in 72 hours”.
After 72 hours you can check your Paytm Account to see whether your Aadhaar is delinked from your Paytm Account.
That’s it, this is how one can easily delink their Aadhaar Details from Paytm Account by following the above mentioned steps. By this way you can also protect your privacy, which was the main question before this verdict of the Supreme Court.
Although this process still sounds complicated as to delink Aadhaar from Paytm, it still requires you to send scanned copy of Aadhaar via email which again puts question on privacy of Aadhaar.
But still if you are looking for the way to delink your Aadhaar, then this method is only one way through which you can delink your Aadhaar from Paytm.
How to Delink DBT from Paytm Account
Incase if you are looking for the process to unlink Paytm Payments Bank from DBT then you can follow the below instructions. After the RBI’s directive, Paytm Payments Bank is sending emails and SMS to its customers who has linked their Paytm Payments Bank to receive DBT benefits stating to delink your PPBL account as soon as possible. Below is the email received by Paytm Payments Bank regarding the same:
Paytm Payment Bank DBT Unlink Message
Important Notice regarding your Aadhar based DBT
Dear Customer,
Greetings from Paytm Payments Bank!
The Reserve Bank of India (RBI) has issued a directive restricting Paytm Payments Bank Account from accepting new deposits or allowing credit transactions after March 15, 2024. However, there is no restriction on withdrawal of money from your existing balance even after March 15, 2024.
Please note that your account is linked to receive benefits under Direct Benefit Transfer Scheme. We request you to delink your Paytm Payments Bank account and link an alternate bank account by March 15, 2024.
To Unlink DBT from Paytm Payment Bank open the Paytm app
Tap on Bank Account
Enter Paytm Payments Bank Passcode to access your account
Scroll down the page and tap on the 24×7 Customer Care
Under What can we help you with? tap on Savings Account, Debit Card, Fixed Deposit category
At the bottom of the page tap on Need help with non order related queries? chat with us
From what can we help you with? tap on Issue with Direct Benefit Transfer
You will receive reply We are pleased to inform you that your Paytm Payments Bank savings account is linked for availing the benefits and subsidies remitted by Government Departments and Agencies.
From the options provided tap on the How to de-register DBT from my account?
You will get response We understand you wish to de-register your Paytm Payments Bank account from Direct Benefit Transfer. It will take 2-3 working days to process your request. You will be notified about the same via SMS.
Below steps will be mentioned to unlink DBT form your Paytm Payments Bank which you need to skip as when you try to follow the process by going through the link it won’t work.
When you get response Were you able to successfully raise a request to de-register DBT? reply no
and describe your issue saying I want to unlink DBT but the link provided doesn’t provide any option. Kindly take my request to delink DBT from Paytm Bank Account.
To Would you like to share any screenshot with the issue you are facing, reply no
A ticket will be raised for your Paytm Delink DBT request saying We have raised a ticket with id XXXXXXX for your issue. We are working on resolving your issue and we will resolve it by XX-XX-XX. You will receive a notification as soon as we respond to your issue.
In few hours you will get response regarding your request which is under process stating
We can help you look into your concern regarding the Direct Benefit Transfer facility. We would like to inform you that your request for de-seeding your bank account is currently in process it usually takes 2 -3 working days to de-seed your bank account. Once de-seeded, you will not be avail the benefits and subsidies remitted by the Government Departments and Agencies in your Paytm Payments Bank Savings Account.
With the above process Paytm DBT Unlink will be processed and you won’t receive any Direct Benefit Transfers (DBT) to this Paytm Payment Bank Account.